Human Factors in Technology

From texts to touchscreens

The telephone is one of the most important inventions of the modern world. In the 1980s, the first mobile phones were introduced, which were simple and effective. Users keyed in a phone number and pressed call, to speak to anyone anywhere.

Life online

The modern world is an online world. But when websites appeared thirty years ago, developers went wild, creating unique websites that were creative but hard to use. Flashing icons distracted people, low-contrast text was hard for people with colour blindness to read, and finding your way around was like moving through a maze. It was chaos.