User Centred Design Process

There is no such thing as the average person. We are all different, through our age, gender, ethnicity, language, and educational background. Our cognitive, physical, and sensory abilities all influence the way we interact with the world. A key part of human factors is designing for this difference.

Explore how human factors takes measurements of the human body, and how we can apply this knowledge to design for difference. Discover how you can Think Human.

The User-Centred Design Process

User-Centred Design involves four main steps.

User centred design diagram showing four sections headed Understand context of use, Specify user requirements, Design solutions and Evaluate against requirements.

How can I get involved?

There are many ways that customers and product users can be involved in the User-Centred Design process.

User centred design diagram showing the points at which someone may inadvertently be included in a design process. In situations such as attending a focus group, receiving a product to test, written a review, complained about a product, returning a product with faults, answered a feedback form and accepted cookies on a website.